General Information & Policies
- Gymnastics equipment may not be used unless under coach supervision.
- Food and drinks are not allowed in the gym or change rooms (water ok).
- Street shoes must be removed and left in the shoe/boot room before entering the facility.
- Only students and staff may enter the gymnastic area (parent & toddler programs and support persons excepted).
- The kitchen and dance studio are for staff and student use only.
- While in the gym, students should wear athletic attire (gymnastics leotard, footless tights, shorts, track pants, t-shirts). Long hair is tied up and bare feet are best. No jewelry, hoodies, hats or big and/or baggy clothing.
- While in the gym, parents/caregivers of students enrolled in any parent and toddler program, drop-in or support person must be attentive to the class, therefore excessive phone/camera use is not permitted.
- While we cannot guarantee a peanut/nut free environment, we make every effort to provide a peanut/nut free space. Please do not bring any food products made of or containing peanuts/nuts to the gym.
- Coaches, class times & age range are subject to change based on availability and demand.
- We have a zero-tolerance policy for disruptive, aggressive or abusive behaviour towards our staff and other EYGC members.
- EYGC reserves the right to terminate membership at any time.
- Payment for all classes, drop-in, camps or events are to be made in full upon registration or by a specific date communicated by the office.
- MC debit is not accepted in the parent portal.
- Sessional classes and camps must be paid within 9 days of the required payment date otherwise they will be cancelled on the 10th day.
- All class or camp cancellations require 7 days’ notice to be eligible for a refund or credit.
- No refunds after the start of the 3rd regular session class (credit only).
- No refunds or credits with 5 or less classes remaining in the session.
- All cancellation requests must be made in person or by email to info@eastyorkgym.com. Phone messages will not be accepted.
- All refunds are subject to a $25 cancellation fee per student.
- Once posted to your account, credits are not available for a refund at a later date for any reason, including family relocation.
- An annual registration fee is applied to each student upon registration for any program.
- The annual registration fee is subject to change from season to season without notice.
- It is valid only for programs between July 1 and June 30 of each calendar year.
- The registration fee includes membership with the Ontario Gymnastics Federation, an EYGC administration fee and three free drop in classes.
- The registration fee is non-refundable and is not eligible for pro-rate.
- Each declined credit card transaction is subject to a $25 fee. MC debit is not accepted in the parent portal.
- Late payments are subject to a $25 fee.
- NSF cheque charge is $25 per cheque.
- We do not offer make up classes, refunds or credits for missed classes including those cancelled due to inclement weather or extraordinary circumstances beyond our control.
- In the event of a government mandated forced closure or restriction (i.e., covid-19) only credits will be available for missed classes. No refunds.
- Tuition payments are due on the first of each month, September to June of each calendar year.
- Each declined credit card transaction is subject to a $25 fee. MC debit is not accepted in the parent portal.
- Late payments are subject to a $25 fee.
- If not paid by the 9th day of the month, membership is suspended on the 10th day and training is no longer available to students until paid in full.
- Once processed, there are no refunds or credits of the tuition for any reason.
- We do not “pause” monthly memberships. You may cancel the program by email notification a minumum of 1 week prior to the first of the month.
- Competition fees, uniform fees, special events and other expenses will be billed to you as they occur with specific due dates and policies.